A New Year’s resolution for Tesco: stop ignoring the community

Jo Swinson MP is speaking out against Tesco’s refusal to review their plans for the Milngavie store after her requests for meetings over the past several months have been ignored.

Following an initial meeting held on 25 July 2011, Tesco Milngavie has failed to respond to a number of requests for a follow-up. In addition when Jo requested to meet with Tesco’s newly appointed Milngavie store Community Champion for the area, Tesco spent several months procrastinating and finally responded to say that it no longer employs one.

Tesco’s Community Champions Initiative enables a dedicated member of staff to spend up to 18 hours a week getting involved with local issues. This would ensure that Tesco could engage with people in East Dunbartonshire about important issues regarding the plans for the new store. By failing to keep a Community Champion, Tesco has left local people without a communication channel at a crucial time.

Commenting, Jo said:

“Two-way communication with Tesco has become virtually non-existent. Over the past few months they have chosen to ignore or respond very slowly to requests for meetings and information. They gave no indication that their Community Champion had left until directly asked.”

“Tesco seem to have no sense of urgency and their refusal to engage with local people will only lead to greater resentment towards their plans. Tesco should make a New Year’s Resolution to stop ignoring the community.”

Rona Miller, owner of Art Forum, and member of the Milngavie Traders Association said:

“Tesco have been unable or unwilling to answer the simplest of questions, even about such straightforward issues as the height of the proposed building. The meeting Milngavie Community Council had with Tesco was just another one of those boxes they have to tick to be ‘seen’ to be ‘consulting the public’. When asked if they will display a scale model of their plans or undertake meaningful consultation, the usual non-committal excuses come out.”

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